Accessibility

Accessibility Statement

Skin Elite is committed to providing a website experience that is accessible to all customers, including customers with disabilities. We want every customer to be able to browse our products, access information, manage their account, and complete purchases with confidence.

Our Accessibility Goal

We are working to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which are widely recognized standards for digital accessibility.

We regularly review our website and prioritize improvements that support customers who use assistive technologies, including screen readers, keyboard navigation, magnification tools, and voice input software.

Web Site Improvements

Skin Elite is currently in the process of upgrading to a new website platform. Accessibility is a key requirement of this project, including improved keyboard navigation, clearer page structure, descriptive links and controls, and better compatibility with modern assistive technologies.

While this transition is underway, we are also reviewing and improving important areas of our current website, including navigation, homepage links, image text alternatives, forms, checkout, account pages, and other core shopping features.

Need Assistance?

If you experience difficulty using any part of our website, or if you need help browsing products, completing a purchase, accessing your account, or using any website feature, please contact our customer service team.

Email: customerservices@skinelite.com
Phone: 1-888-400-4472

When contacting us, please include the page or feature you were trying to use, the issue you experienced, and the assistive technology or browser you were using, if applicable. This information helps us investigate and address issues more effectively.

We aim to respond to accessibility-related inquiries within 1 to 2 business days.

Ongoing Commitment

Accessibility is an ongoing process. We welcome feedback from our customers and use it to improve the usability and accessibility of our website.